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Minelab Repairs

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Minelab Repairs Empty Minelab Repairs

Post  Greg on Sun Mar 01, 2009 8:35 pm

Hi All.
My x-terra 70 has lost the first depth indicator again. can anyone tell me where the minelab company is so I can get it fixed.
Greg

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Post  youngdigger on Sun Mar 01, 2009 9:03 pm

g'day mate..
if you bought it from a dealer give them a call as they should be more than happy to help out

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Post  Tributer on Mon Mar 02, 2009 8:22 am

Hi Greg, Give Minelab a ring. They will fix it for you at Torrensville. If it has no warranty i think labour on the maintenance is charged at about $45 per hour or part there of, and the part should only cost a few dollars. Its probably about $20 each way postage to send the control box to them. They will check out the machines general health and performance at the same time.

Regards Tributer

Australia - Head Office
Minelab Electronics Pty Ltd

PO Box 537,
Torrensville Plaza
SA 5031, Australia
T: 61-8-8238 0888
F: 61-8-8238 0890

E: minelab@minelab.com.au
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Post  Greg on Mon Mar 02, 2009 5:46 pm

Thanks guys
Hey tribulator none of those ph. no's work. is there an area code?

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Post  davsgold on Mon Mar 02, 2009 6:19 pm

Try em like this, seeing how we are all ready in AUS we dont need the 61

T: 08-8238 0888
F: 08-8238 0890
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Post  Greg on Mon Mar 02, 2009 6:29 pm

Davesgold, All.
Thanks, that worked, now to call them in working hours
Thanks again Greg.

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Post  Greg on Thu Mar 26, 2009 6:26 pm

Hi All.
I sent my detector away to minelab on the 11th. of feb & it was returned to me today (26-3-08 ) as good as new, I would like to let everyone know that I was treated very well &it was repaired at no cost to me. It only has 2 weeks waranty left. They replaced the complete PCB assembly. (whatever that is )
Cheers Greg

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Post  adrian addonas on Thu Mar 26, 2009 10:27 pm

Agreed Greg have had faultless sevice over the years from the back room boys , fast turn around from remote areas and no probs with
the repaired machines and coils. I guess thats one of the reasons we pay the upfront price for the machine, Must be a pretty good mob to work for Kevin who is the voice of the service dept is near his 10th year I reckon . Very Happy

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Post  Guest on Fri Mar 27, 2009 12:02 am

yep...I've got nothing but praise for thier after sales service.
Great blokes to deal with on the phone and my last dealings (4500 recall) the turn around time was just over a week. just a straight control box swap over.

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Post  goldhog22 on Fri Mar 27, 2009 5:38 pm

Yes Minelab are on the ball when it come to repairs.. Sent them a 4000 on the 4th fixed on the 5th posted on the 6th.. AND I brought it second hand...cost zip....That is service in my book....Its the wifes 4000...and she loves it dectecting that is...Bob...Minelab for me...

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Minelab Repairs Empty Misbehaving SD2200v2 and was planning a trip, help please :(

Post  bhaguan on Sun Apr 05, 2009 5:23 pm

I have a problem with my SD2200v2 as follows:

If I use the combination of either CH1 or N with 'deep' mode I get nothing but a constant low tone that does not change regardless of targets nor threshold settings.
In all other setting combinations the threshold is VERY noisy, and regardless of settings I am unable to detect a 303 bullet more than 3 inches through air!!

Any ideas what the problem might be ?
Anyone know minelabs turn around time for repairs, and what sort of money they charge for an out of warranty unit ?
Many thanks,
Dylan.

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Post  Ric on Mon Apr 06, 2009 6:09 am

bhaguan wrote:I have a problem with my SD2200v2 as follows:

If I use the combination of either CH1 or N with 'deep' mode I get nothing but a constant low tone that does not change regardless of targets nor threshold settings.
In all other setting combinations the threshold is VERY noisy, and regardless of settings I am unable to detect a 303 bullet more than 3 inches through air!!

Any ideas what the problem might be ?
Anyone know minelabs turn around time for repairs, and what sort of money they charge for an out of warranty unit ?
Many thanks,
Dylan.

Hi Dylan, Sound like a reciver (bottom left corner) on your board has a dry socket or come away. This sit behind the CH2 switch at a distance that can only be measured by daylight. Send it to ML and they should have it back to you within a week, they are good with turnaround times. Cost will not be a arm and a leg as some detectors send with major problems (from misuse) have cost as little as $100 to fix.
Hope this helps you and good hunting.
Regards Ric

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Post  bhaguan on Mon Apr 06, 2009 8:14 am

Ok, thats the plan then, back to minelab.
From what I hear they tend to come back from the workshop better than new , so off she goes.
Thanks

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Post  crabby on Wed Apr 22, 2009 7:56 pm

sendin mine in (gp3000) in to get a faulty plug fixed but the hourly rate has gone up to 77 an hour plus parts and postage so i was told.will see how we go.would like to get it checked anyway to make sure its all ok as we got it second hand aswell.

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